Support

We’re here to help you get the most out of TripSeason.

Frequently Asked Questions

Many common questions about TripSeason are answered on our homepage. Before contacting us, please check the Frequently Asked Questions section on our main page to see if your question has already been answered.

How to Contact Us

If you can’t find the answer you’re looking for or if you’ve encountered a bug, please email us directly. We value your feedback and are ready to assist you.

Contact Email: contact@tripseason.app

Reporting an Issue

To help us resolve your issue as quickly as possible, please include the following information in your email:

• App Version: (You can find this in the app’s Settings screen)
• Device Model: (e.g., iPhone 17 Pro, iPad Air)
• Operating System Version: (e.g., iOS 18, iOS 26, macOS Tahoe)
• A detailed description of the problem: Please explain what happened and what you expected to happen.
• Steps to reproduce the issue (if possible): This helps us identify the cause of the problem faster.
• Screenshots or screen recordings: Visuals are extremely helpful for our team to understand the issue.

We’ll do our best to get back to you as soon as we can. Thank you for using TripSeason!